Your Purpose. Our Passion.

Contact Us Today 1-866-688-2520

Industries We Serve

Driven Products
  • Roadside Assistance

    Standard and custom programs for vehicles of every weight and class. READ MORE »

  • Secondary Towing

    Our Secondary towing solution manages the towing process for insurance providers to ... READ MORE »

  • Emergency Collision Assistance

    Our Emergency Collision Assistance accelerates the claim ... READ MORE »

  • Auto Clubs

    Let us customize an auto club program that fits your goals and your customers' needs. READ MORE »

  • Auto Protection Products

    Driven Solutions can help you create auto protection programs ... READ MORE »

Contact Us

Emergency Roadside Service requests should be requested by calling your emergency roadside program toll-free number. If you are unable to locate your number, please call 1-877-869-3673 for assistance.


“Our kind of customer-focused customization is only possible when your team is dedicated to exploring every alternative out there. And that's exactly what Driven Solutions does.”

Delvin EdwardsAssistant Vice President
Driven Solutions

When you’re driven, your world doesn’t stand still. You’re constantly moving forward. Constantly improving. Maybe that’s why more and more insurance companies and insurance agencies are looking to Driven Solutions to help them save money and improve efficiency. While at the same time, boosting policyholder satisfaction. The perfect win-win. It’s all a part of that always moving forward thing.

Quality Roadside Assistance for Insurance Companies

Want to increase policyholder retention? Our roadside assistance and travel protection services can do just that. Driven Solutions has spent decades providing comprehensive roadside assistance for insurance companies and insurance agencies, alike. We can embed towing or complete roadside services into a policy or you can sell it as an add-on. Your choice.

We've always been independent thinkers and doers, and our independence works to the advantage of our insurance clients. Because we're not owned or operated by an insurance company, our agenda is straightforward: provide the best roadside assistance for insurance companies 24/7.

Our team (and they are our team, not outsourced employees), are dedicated specialists who work to reduce cycle time, claims costs and inefficiencies. We make sure providers get paid, vehicles get where they need to be, and we help put your policyholders back on the road to business as usual.

Plus, we offer insurance companies and agencies managed services like secondary towing.

Our team is there every step of the way, whether the vehicle is headed to the shop, inspection site, auction or salvage facility. We not only initiate the secondary towing process, but we proactively manage it, through payment and vehicle release processes. Bottom line, our secondary towing service is designed to reduce repair cycle time, save your company money on claims for storage and car rentals, and get your policyholders back on the road.

But that’s not all. We also offer innovative technology like Virtual TowTM to our insurance carrier clients. Our Virtual TowTM system is intuitive, easy to deploy and requires no additional IT resources. We can have you up and running in no time at all.

Innovative Auto Clubs for Insurance Agencies

We offer insurance agencies the programs they need to improve their bottom line and increase their policyholders’ loyalty. From basic towing packages to customizable auto clubs, we provide insurance agents and their clients the best in customer service.

Our customizable services provide added revenue for the agent and added value for the policies you sell. Plus, the Driven Solutions team provides the insurance agent everything they need in product information and enrollment training.

See what the Driven Solutions team can do for your insurance business. Contact us today.

To see what we can do for your business,
contact our business development team online  LEARN MORE
or call us at 866.688.2520.