Are you registered for the Industry Summit? If not, then you
better hurry. This year’s summit is being held September 8-10 in
shimmering, sunny Las Vegas. The agenda is jam-packed with great
information on the latest automotive trends, regulatory updates and
claims processing insights.
Here are some things to keep an eye out for:
Monday’s keynote address kicks things off with Steve Braskamp of
Capital One Auto Service. The topic? Rethinking F&I and
Finance Company Selection in a Digital World.
Then, Tuesday morning, Rick Hackett of Hudson Cook LLC
keeps things rolling as he shares auto-financing insights
from his years inside the Consumer Financial Protection Bureau.
This session is not to be missed. Hackett will explain why he
thinks the CFPB has a solid case against the effects of dealer
participation and why the bureau may also turn its attention to
F&I product and warranty sales.
Greg Goebel of DealerStrong and Mark Floyd of Exeter Finance
will be on hand to provide a state of the industry
Jim Ziegler of Ziegler SuperSystems, one of the industry’s
foremost trainers, will be around to discuss everything from hiring
and firing practices to implementing foolproof dealership
processes. There is sure to be plenty of breakout sessions, panel
discussions and networking opportunities, so, you don’t want to
One panel discussion I have my eye on focuses on how to improve
claims processing efficiencies. An expert panel of claims managers
and service managers will be on stage to share insights, answer
questions and expand our thinking on this essential topic.
Representatives from Driven Solutions will also be around to
discuss how you can customize our towing and roadside assistance
products to your business’s particular needs and specifications. If
we don’t see you at the Summit, then feel free to contact our business
development team online or call us at