Your Purpose. Our Passion.

Contact Us Today 1-866-688-2520

Our People

Driven Products
  • Roadside Assistance

    Standard and custom programs for vehicles of every weight and class. READ MORE »

  • Secondary Towing

    Our Secondary towing solution manages the towing process for insurance providers to ... READ MORE »

  • Emergency Collision Assistance

    Our Emergency Collision Assistance accelerates the claim ... READ MORE »

  • Auto Clubs

    Let us customize an auto club program that fits your goals and your customers' needs. READ MORE »

  • Auto Protection Products

    Driven Solutions can help you create auto protection programs ... READ MORE »

Contact Us

Emergency Roadside Service requests should be requested by calling your emergency roadside program toll-free number. If you are unable to locate your number, please call 1-877-869-3673 for assistance.

Key Roles

Making roadside assistance programs that fire on all cylinders takes skill. That’s why we place every client and every prospect in the capable hands of our automotive protection and roadside assistance experts. Our team of sales and client management professionals partner with clients every step of the way. It’s all a part of being driven to be the tops in our field.

Automotive Protection and Roadside Assistance Experts Who Listen

We’re more than automotive protection and roadside assistance experts, we’re great listeners. We listen closely to understand all of our clients’ goals. Then we fashion our roadside assistance and travel services to fit every one of those needs. Our team of automotive protection and roadside assistance experts is more than conscientious. It’s driven to solve every problem, to anticipate every need and head off every hiccup.

Cristina Baily, 
Client Manager

As a business driver, Cristina draws on well over a decade of experience in various account management and client development positions. Among her previous roles, she spent time as an account manager at Cendant and as an assistant vice president at CitiGroup. During Cristina's tenure, she developed accounts such as ExxonMobil, Choice Hotels, Budget Rent a Car and Alamo Rent a Car. Cristina enjoys developing customized programs, helping her clients reach new markets and deepen current ones. In addition to account management, Cristina brings perspective on culturally diverse opportunities as a professional with multinational experience and bilingual fluency. Cristina received her Bachelor of Arts in Foreign Languages and Education from University of Texas at Arlington. She loves spending time with her three children and volunteering at their school, traveling with family, and volunteering at her local Dallas animal rescue.

Colin Berlett, 
Client Manager

Colin started in the DAA call center as a customer services rep. Nine months later, he was promoted to a team lead. Colin feels his light-hearted demeanor is one of his greatest assets. He enjoys the camaraderie of the Driven Solutions team and uses his outgoing personality to ask the rights questions and get the best answers. As a Client Manager, he makes sure his clients have a seamless transition and a go-to guy if there is ever an issue that needs sorting out. Colin is an avid sportsman. He enjoys golfing, squash and snowboarding in the mountains.

Kevin Bluitt, 
Client Manager

A UNT graduate, Kevin joined Driven Solutions back in 1994. With over 25 years of client management experience under his belt, he brings our team deep experience in P&L and project management. Before joining Driven Solutions, Kevin held similar positions at Sprint, Associates First Capital and Citigroup. A former competitive swimmer, Kevin stays focused at solving the problem at hand. He loves swimming laps, interfacing with clients, and avoiding people who speak in acronyms.

Gail Conarty, 
Client Manager

Gail brings the Driven Solutions team years of client relations experience. She has worked in a wide array of business sectors: insurance, telecom and membership service industries. Her resume includes names like Citi, MCI Worldcom and American Health and Life. Gail attended Oklahoma State and Central State universities where she learned the importance of tenacity and sound logic. As a client manager, she loves to customize and develop new programs that help her clients grow. Gail enjoys camping, hiking, reading crime novels and watching her son play baseball.

Chris Jordening, 
Client Manager

Chris received his degree in organizational psychology from University of North Texas. Since that time, he has been putting this expertise to work managing transitions and implementations for his clients at Driven Solutions. Before joining the Driven Solutions team, Chris worked in sales and marketing at Harley-Davidson aftermarket and before that was an emergency response coordinator for a multinational train derailment services company. Chris’ thorough, conscientious approach to client management has won him the respect of his clients and coworkers alike. When Chris isn’t busy problem solving for his clients, he likes to be on his motorcycle enjoying the open road.



To see what we can do for your business,
contact our business development team online  LEARN MORE
or call us at 866.688.2520.